Managing Information and Comunication Overload
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Managing Information and Communication Overload

Is the constant crushing burden of information and communication overload dragging you down? By the end of your workday, do you feel overworked, overwhelmed, stressed, and exhausted? Would you like to be more focused, productive, and competitive, while remaining balanced and in control?

If you're continually facing too much information, too much paper, too many commitments, and too many demands, you need Breathing Space.


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Managing Information and Communication Overload

Monday, December 14, 2009

Manage Info with Tickler Files

If you're overwhelmed by what crosses your desk, it's worth considering the benefits of having a file folder for each month of the year and a file folder for each day of the month. This idea, the "tickler file," sytem has been in practice for years.

Create a file for days 1-31 of the month, and place it at the front of one of your file drawers. Behind that, have a file for each month of the year. If it's the second day of the month, for example, but you receive something that you won't need to deal with until the 15th, then put it in the file for, say, the 13th to allow yourself some slack. If anything comes in that you don't need to handle now, put it in your tickler file. This yields some immediate benefits. It keeps your desk clear and eliminates a lot of worry about where things go.

As the days and months go by, you continually take files that were in front and put them in the back. Once you get this system in place, you'll find that many of the things you file may not need to be acted on later. The benefits of this system are immediate.

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Tuesday, October 27, 2009

Pare Down the Piles

Into every career and life some rain must fall and, apparently, some piles will accumulate be they stacks of mail, reports, survey forms, seminar announcements, catalogs, etc. A basic step in managing information overload is to confront the piles head-on with a take-no-prisoners attitude. If you haven't noticed already, such piles can accumulate in a hurry. A couple of file folders, issues of a magazine, some office memos, something you clipped from the newspaper, a single day's worth of mail, some fliers left by your door, and POOF, you've got a pile!

Beware of Killer Piles – Piles, by their nature, tend to represent complexity and unfinished
business. Each pile in your visual field, i.e., that you encounter in any given day, registers in your brain, if only for a pico second at a time, as more stuff that you haven't really dealt with. Fortunately, there are ways to handle the ad hoc piles materializing a little too frequently in your life:

* Dismantle piles with relative grace. Have available a pen, some file folders, paper clips, rubber bands and a stapler. Now you're ready to collect everything on your desk or table or elsewhere that needs, or you suspect may need, attention. Stack all of it in front of you in a temporary pile. If the pile is high, your incentive to do so may be that much greater. In 30 minutes or less, you're going to dismantle and reallocate this simplicity-threatening pile. Allocate each item to one of four locations – an important pile, an urgent pile, an interesting pile, or the recycling bin, where most items will go.

* Allocate to the best of your knowledge. If an item is urgent and important, place it in the important pile near the top. If it's simply urgent, place it in the appropriate pile. If you are unsure of any particular item, place it at the bottom of the large stack, but only do so once for each item. On the second encounter, you have to classify it. In thirty minutes or less, the voluminous pile should be gone, and you're left with three semi-neat tiny piles. Rank the items and then re-arrange them in each pile. Downgrade or toss anything you can. You're left with three smaller, more precisely arranged piles, important, urgent, and interesting.

* Get meaner and leaner. What else can you chuck? What can be combined, ignored, delayed, delegated, done in multiples, armed-out, automated, systemized, or used for kindling? The more items you can downgrade to interesting, the farther ahead you'll be because you can deal with these items when you feel like it.

* With what's left, tackle items one by one. After you've identified the most important project or task at the top of the important folder, begin working on it. If you can't complete it, proceed with it as far as you can go. Then place it back in the folder, either on top or where you determine it now belongs. Similarly, begin on the next most important item and proceed
as far as you can go.

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